Terms and Conditions
1. General Provisions
Welcome to Five Star Limousine Services. By accessing our website and booking our services, you agree to comply with these Terms & Conditions. Our company reserves the right to modify these terms at any time, and continued use of our services constitutes acceptance of any updates.
2. Service Booking & Payments
- All reservations must be confirmed in advance and are subject to availability.
- We accept credit/debit cards and other approved payment methods. Payments must be completed before service initiation.
- Additional fees may apply for route modifications, extended waiting times, or last-minute changes.
3. Cancellations & Refunds
- Cancellations made more than 48 hours before the scheduled service will receive a full refund.
- Cancellations within 24-48 hours of the scheduled service will incur a 50% charge.
- Cancellations made less than 24 hours before the ride or no-shows will be charged in full.
4. Passenger Conduct & Safety
- All passengers must comply with driver instructions and local safety regulations.
- Smoking, consumption of narcotics, or excessive alcohol consumption is strictly prohibited inside the vehicle.
- Any damage caused by the passenger will result in additional repair costs.
5. Limitation of Liability
- We strive to provide punctual and reliable service; however, we are not responsible for delays due to unforeseen circumstances such as traffic congestion, weather, or road closures.
- The company is not liable for lost, stolen, or misplaced personal belongings inside the vehicle.
6. Force Majeure
We shall not be held liable for service failures due to events beyond our control, including but not limited to natural disasters, strikes, government restrictions, or technical malfunctions.
7. Dispute Resolution & Governing Law
- Any disputes arising from these terms will be resolved under the laws of the State of California.
- Clients agree to resolve disputes through arbitration before taking legal action.
For any concerns regarding these Terms & Conditions, contact 5starlimoofla@att.net